General Telco & Architecture
IT solutions in the Telecommunication market are getting more complex as the requirements are becoming more value based services and 3G content. In addition, market has been showing considerable amount of enthusiasm for various types of Convergence (prepaid/postpaid, fixed/mobile, etc.).
However, there is no standard solution to these new market trends. In addition, these market trends are pushing more components into current legacy infrastructure making the Integration task a very difficult achievement for all types organizations.
Doriath Technology, as a solutions company, has been involved in numerous projects as Solution Architects or Design Authority to enhance existing capabilities to cope with the mentioned market trends. Therefore, Doriath Technology is ready to work with you to reach your "perfect architecture" solution fitting to your organizations strategy, culture and future vision.
Unified Customer Care
Most of the Operators have to deal with more than one Customer Care systems depending on their customer bases. This is not only hard to manage but also introduces many weaknesses as Operators try to offer similar services to their entire customer base.
Therefore, many Operators consider uniting customer care functionality into a single domain. This type of convergence is considered to be one of the early steps toward achieving so called 'Full Convergence'.
i2i engineers has a success story in this area at a customer which has more than 20 million subscribers. i2i can help you determine ROI, KPI, design, implement and maintain such a solution.
Real-time and Billing Related Promotion Systems
As wireless Telco market is maturing, expectations from Billing is changing. Operators are insisting that Billing systems should be more real-time, providing more functionality including new Promotional capabilities and finishing its process much faster.
i2i engineers have been working with large Network Operators in Europe in the Billing area and accumulated valuable experience in providing solutions that could result in streamlining rapid actions for your Billing operations and pain points.
Also, as Real-Time Charging systems are converging, Billing domain is becoming more and more independent from the rest of the systems.
i2i can help your organization to explore the frontiers and complexities of Prepaid/Postpaid Convergence as i2i helped deploy 3 different Convergence flavors.
i2i can assist your engineering teams for analyzing advantages/disadvantages, current common practices in the market, different solution approaches, KPI, ROI and help you make the right decision for your needs from Prepaid/Postpaid Convergence.